Cancelling a Lesson

Cancelling correctly ensures your teacher is notified, your calendar is updated, and your make-up credit is issued automatically.

Two ways to cancel:

1. From the Home screen → Click on your lesson → Cancel

2. From the Calendar → Click the date → Select the lesson → Cancel Attendance

When you cancel this way:

• Your teacher gets an automatic notification.

• The lesson disappears from both your calendar and the teacher’s.

• You receive a make-up credit.

You may also message Claire (WhatsApp/text/email), but verbal cancellations can be forgotten—so always cancel through the portal first.